Privacy Policy

Last updated: October 2026

Windermere Annex ("we," "us," or "our") respects your privacy. This policy explains what information we collect through this website and how we use it.

Information we collect

When you submit an enquiry through our contact form, we collect the information you provide — typically your name, email address, phone number, whether you are a student or parent/guardian, the number of rooms you need, your preferred lease start, parking needs, and any message you choose to include. We do not collect sensitive personal information through this site.

How we use your information

We use the information you provide solely to respond to your enquiry, to share details about availability, pricing, and viewings, and to communicate with you about leasing at Windermere Annex. We do not sell or rent your personal information to third parties.

Service providers

This website may use trusted third-party services to operate — for example, our website host and form provider (Netlify), a scheduling provider (Calendly) to book tours, Google Analytics, and embedded content from YouTube, Matterport, and Google Maps to display location and property content. These providers process limited data only as needed to provide their service. Some of these providers store and process information outside Canada, including in the United States, where it may be subject to the laws of that country.

Cookies and analytics

We use Google Analytics to understand how visitors find and use the site so we can improve it. Google Analytics uses cookies and collects information such as pages viewed and how you arrived at the site; it does not receive the contents of your enquiry. You can control cookies through your browser settings.

Data retention

We retain enquiry information only as long as necessary to respond to you and for reasonable record-keeping, after which it is deleted.

Your choices

You may contact us at any time to ask what information we hold about you, or to request that we update or delete it.

Contact

Questions about this policy? Reach us at ctsiropo@gmail.com or 519-697-2461.